The Best Way to Outsource Accounts Payable | Global Shared Services

October 2, 2018

Whether you’re a tech start-up or a franchise restaurant, every business is looking to increase efficiency and cut costs. Outsourcing accounts payable is a great way to make your everyday business processes easier, improve vendor relationships, and increase your efficiency overall.

Staying on top of your accounts payable processing requires a hefty amount of paperwork as well as a comprehensive means of record-keeping. As the owner of a franchise restaurant or the CEO of a technology start-up, there are clearly better ways you could be spending your time than tracking down receipts and ensuring your accounts are up-to-date. However, the consequences of mistakes are high when late payments mean ruined relationships with vendors and a shaky business reputation. Hiring new staff to handle processes like accounts payable is often out of the question when you consider the cost of salary, benefits, and training that they’ll likely need.

Outsourcing your accounts payable means you get quality account processing without any management or training required.

Improved Vendor Relationships

You’ve probably had it happen before. One late payment can ruin the trust you’ve built between yourself and one of your vendors. Forget asking for a discount or receiving special services. Now your vendor barely trusts you to get your payments in on-time.

When you make a mistake with your accounts payable, it can have significant consequences with your vendors. Make the mistake multiple times, and pretty soon your vendors will be dropping like flies.

But if you’re a reliable customer who always pays your bills on time – or even early – you could start to see the benefits of an improved vendor relationship. Your vendor may give you the best of his product or be more willing to consider discounts.

Cut HR Costs

When your business grows to the point that handling both the accounts payable and daily management becomes too much, you’re faced with a choice: hire an accounting team or outsource your accounts payable.

If you decide to hire a new employee for accounting, you have to consider the costs of salary, benefits, and include vacation time or sick days. Your employees are human. They’ll probably have to take a sick day every once in a blue moon. This could leave you with unexpected extra work on your plate that you don’t have time for.

If you choose to hire an employee with some experience, you’ll be faced with paying a higher salary. But if you hire someone directly out of college, now you have to pay for employee training and handle the fallout of possible mistakes.

Outsourcing your accounts payable means you’re hiring an experienced team who will provide you with consistent coverage. You won’t have to worry about paying for salaries and benefits. Instead, you’ll pay one fixed price for all your accounts payable needs.

Minimize Common Mistakes

The best part of outsourcing accounts payable is the experience and expertise that comes with the accounting team you’ve just hired. The more experienced your outsourced accounting team, the fewer mistakes they’ll make and the better advice they’ll be able to offer you.

Human error is something that can occur to anyone everywhere. However more experienced companies know where the pitfalls of avoidable mistakes are and know the best review process to catch mistakes before they matter.

If you decide to hire a new employee for accounting help, you’ll be faced with the reality of more common mistakes – especially if you seek to lower costs via an employee who is less experienced. Even if you hire an experienced employee, they’ll have to learn your business processes and familiarize themselves with your company and how you want your accounts payable processed.

When you outsource your accounts payable, you’re giving them to a company that already has a set process in place.

Access to Better Technology

Outsourcing accounts payable doesn’t just have benefits on the human capital side of things, but on the technological side of things as well. Unless you’re running a tech start-up that specializes in financial technology, the majority of businesses don’t have access to the best of accounting technology.

Purchasing the best software for processing your accounts payable can cost a large amount of capital. Outsourcing accounts payable avoids the upfront purchase, but still provides you with the best tech for your financial processing.

An outsourced accounting firm invests in the best financial equipment in order to serve their customers better while saving you money. The cost of technology is spread out across all of the accounting firms’ customers. You’re only paying for what you use, instead of paying for all the tech upfront.

Easier Management of Working Capital

Having a reliable source of working capital is important. Accurate accounts payable processing can seriously impact your working capital. Mistakes on the account payable can lead to overspending and wreak havoc on your budget.

Outsourcing accounts payable means being able to rely on the working capital you see. You’ll know exactly when all of your bills have been paid and exactly how much money you have in your pocket.

Better reliability means more efficiency and fewer problems for you and your business.

The Best Way to Outsource Accounts Payable

Global Shared Services has the experience you need to increase your efficiency with reliable outsourced accounts payable processing. With a focus on restaurant accounting, we provide high-performance, complete accounts payable services you can trust, delivered by our high-level team and tailored to the needs of your restaurant business. Choosing our services gives you streamlined processes and the ability to scale through operational efficiencies.

GSS partners with the leading payment service providers to manage the complexities of your company bill payment needs. We provide an all in one solution platform that ensures the highest levels of security balanced with your preferred level of control and involvement in the bill pay process. Whether you need invoice matching or full service reporting, GSS is here for you.

Share this post

Insights

Related Posts

By Nick Stauff October 13, 2025
Most restaurant owners know what it’s like to manage every detail. You built your team, learned each regulation the hard way, and protected the culture you built. The thought of letting someone else handle your HR, payroll, or accounting sparks real anxiety. What if you lose sight of the details that set your restaurant apart? What if the personal touch gets overlooked? These worries can stall growth early. If you’ve wondered whether outsourcing means losing touch with your operation, you’re not alone. That fear comes up often in conversations with operators. In a recent discussion with Melissa Duque , Associate General Counsel and HR Manager at Accurate Employer Solutions (AES), the struggle became clear. Melissa’s candid perspective argues that trying to keep every task in-house can be the bigger risk. The Outsourcing Control Myth Restaurant operators often feel that keeping payroll, HR, and finance in-house means keeping control. You know your people, your brand, and your standards. Letting outsiders in can cause worry about culture, compliance, and potential mistakes. Many owners think they’re the only ones who can protect quality and keep their business safe. This belief lingers because the restaurant industry depends on slim margins and close relationships. Owners worry about losing touch or missing details. Still, doing everything yourself can lead to burnout, slower performance, and missed opportunities. This belief keeps many in routines that sap time and block growth. What Really Happens When You Outsource HR and Finance Restaurant owners face tough choices about where to spend their time. Outsourcing HR and finance brings in specialized experts who understand compliance, payroll, and benefits in detail. You spend less time on paperwork and more time leading your team. Operators see fewer errors, more reliable payroll, and current compliance, even across multiple locations. As Melissa puts it, “We have specialized folks in different areas of HR, whether that be payroll, benefits, administration, compliance.” The change provides clear reporting and data you can act on. Outsourcing gives you tools and freedom to focus on operations, growth, and the culture that makes your restaurant distinct.
By William Fleming October 13, 2025
Running a restaurant is tough. Rising labor costs, unpredictable sales, and slim margins make financial discipline essential. Yet many operators fall into a common trap: setting ambitious stretch goals instead of building realistic budgets their teams can actually follow. Restaurant budget accountability addresses this problem directly. The goal isn’t simply to slash costs. It’s about giving every manager and team member clear targets, ownership of results, and tools to make better financial decisions every day. Why Stretch Targets Fail Restaurants Stretch targets may sound inspiring, but realistic budgets are what keep operations on track. When restaurant leaders confuse the two, accountability breaks down. Imagine telling managers to hit a 25% labor cost in a market where wages push the realistic number closer to 30%. Everyone knows the goal is impossible. Morale sinks, bonuses go unpaid, and managers stop paying close attention to schedules and waste. Unrealistic goals create disengagement, while realistic, data-backed budgets give teams confidence. When incentives align with achievable targets, such as reducing prime cost by one point compared to last quarter, managers are motivated to act. To avoid this disconnect, operators can use tools like restaurant forecasting , which applies real sales data to set benchmarks that teams can actually reach. What Restaurant Budget Accountability Really Means Restaurant budget accountability means: Every budget target has a clear owner. Performance is tracked regularly against actual results. Variances are addressed right away, not weeks later. A kitchen manager might own food costs, while the GM owns labor scheduling. When each leader knows what they control, accountability becomes a shared effort instead of a directive from above. Building accountability also depends on accurate restaurant accounting practices . With clear reporting, managers can see where labor cost percentage or food cost percentage drifts from the plan and take corrective action quickly. Why Budgets Break Down Even well-meaning plans fall apart without accountability. The most common pitfalls usually fall into three areas. Unrealistic forecasting. Building in stretch assumptions like 20% sales growth or sudden cost cuts makes buy-in impossible. Misaligned incentives. When bonus plans are tied to unattainable labor or food cost percentages, trust erodes quickly. High turnover and inconsistent processes. Without standard training and review cycles, costs swing and accountability disappears. Many of these issues mirror the top restaurant accounting mistakes , like relying on poor data or failing to update budgets when conditions change. When accountability fades, goals are missed, resources are wasted, and cash flow problems pile up. 
By Nick Stauff October 2, 2025
In this episode of The Financial Advantage with GSS, host Nick Stauff sits down with Melissa Duque, Associate General Counsel and HR Manager at Accurate Employer Solutions.
By Nick Stauff September 19, 2025
What does it take to build a restaurant team that performs every shift, even when turnover spikes and margins shrink? Operators know the challenge: one day you have a full roster, the next you’re scrambling to fill gaps and keep guests happy. Every decision about your people ripples out to the guest experience and bottom line. David Drinan , Managing Partner at BlackThorn Strategic Advisors, has guided both struggling units and fast-growing brands. His conclusion: without the right people, no system or strategy can succeed. Why Team Performance Drives Restaurant Success Operational excellence begins with people. Technology helps, but service breaks down fast if your team doesn’t care. Team culture directly shapes guest experience. Staff who trust each other and feel valued show up with pride, while a weak culture creates inconsistency. Chick-fil-A proves the point: by investing in people and setting clear expectations, they generate industry-leading revenue and unmatched guest satisfaction. But building and sustaining that kind of team also requires operational breathing room—and that’s where the right back-office support becomes critical. That’s exactly what Global Shared Services (GSS) provides: financial clarity, smart tools, and time-saving services that allow restaurant leaders to focus on their people instead of their paperwork. Step 1: Hire for Attitude, Train for Excellence Hire people who show up curious, honest, and ready to work—even if they’ve never bussed a table. Build interview questions around real-life scenarios to gauge cultural fit. Involve current team members in hiring to reinforce culture. Create structured onboarding: clear expectations, hands-on training, and mentorship. When people feel invested in from day one, they gain confidence and deliver consistent guest experiences. We’ve seen this play out in real restaurants. One GSS client—a Tropical Smoothie Café franchisee —built a top-performing team by pairing structured onboarding with GSS payroll support, which eliminated admin headaches and let managers spend more time coaching new hires during their most formative weeks. 

Position your business for success

See how we can help.

Schedule a call