Domino’s Franchise Options: Internal Bookkeeper vs. Outsourced Accounting | Global Shared Services

September 9, 2019

As the owner of a Domino’s franchise restaurant, you have a lot on your plate. There’s the ongoing feud with the other local pizza shop owner, your hopes to acquire two more units in the next year, not to mention the day-to-day running of your current units. You’re busy enough supplying your community with some of the best pizza around- why add franchise accounting to your to-do list?

When it comes to removing accounting from your plate, you really have only two options: hire an internal bookkeeper or an outsourced team. You would think that choosing between just two options would be easy, but you’d be surprised at how much time can be wasted deliberating between the two. This blog is designed to create a clear outline of the two options and help you choose the right one for your Domino’s restaurant.

Internal Bookkeeper

An internal bookkeeper is an additional part of your franchise restaurant team. They work in the restaurant’s back office and work hand-in-hand with your existing team to handle things like expenses, credit card verification, etc. They typically don’t handle any high strategy accounting decisions, instead, work on the day-to-day accounting tasks that keep your restaurant running.

Pros

When you hire an internal bookkeeper, you’re in charge. You decide who you want to hire, what you want to pay them, how often you receive reports, and more. If you’re someone who likes to be in control and has a good amount of time still available in their busy schedule, a bookkeeper will allow you to stay in control. The other good thing about a bookkeeper is that it only gives you one more person to manage. If you hire an entire internal accounting team, you’d have several more people to manage, not just one.

Most bookkeepers are also able to work remotely, so you wouldn’t have to find space to squeeze them into your Domino’s back office. Keep in mind that remote work and minimal management are also pros of outsourced accounting for Domino’s.

Cons

Internal bookkeepers are human. They have sick days, take vacations, and ask for a raise. When you hire an internal bookkeeper, you’re also taking on everything that comes with a new employee. There will be days where you find yourself taking on some accounting tasks because they called in sick. You’ll find yourself paying more for their services as they ask for raises over the years. And they can quit—leaving you high and dry without the accounting team you’d come to rely on.

Outsourced Accounting

Another issue with an internal bookkeeper is the cost of equipment. While a bookkeeper will come with all of the necessary skills, they’re unlikely to come included with their own accounting software. It will be necessary to invest in the appropriate software to enable them to work quickly and efficiently.

Outsourced accounting for Domino’s is a good option instead of hiring an internal bookkeeper (we might be biased). While there are many varieties of outsourced accounting, you’re typically hiring a large team of experienced accountants who can fulfill basic accounting services and guide you through high-pressure financial decisions. An outsourced accounting department is very scalable and can be customized for your business needs and goals.

Pros

When you hire on an outsourced accounting department for Domino’s, you’ll have very little to do in the way of management. Instead of setting dates and handling requests for vacation time, you’ll be receiving prompt accurate reports and statements. Gone are the days of interviewing potential employees. Instead, you’ll find that a few phone calls and emails are the best way to decide if you and your outsourced accounting team are a good fit—much more efficient than the month-long hiring process.

Along with the lack of employee management, your outsourced accounting solution is much more reliable than your average bookkeeper. For example, the flu season will no longer delay your accounting tasks. Instead, you’ll have a full team who can easily fill in the gaps when a team member calls out sick.

Outsourced accounting for Domino’s also offers you increased scalability. If you’re currently at 5 units, but you’re hoping to reach 50, you won’t have to find a new accounting team or hire on a second bookkeeper throughout the process. Instead, your outsourced accounting team will grow with you, enabling you to grow your franchise smoothly and efficiently.

Cons

If you’re someone who prefers to be in charge at all times, outsourced accounting for Domino’s may not be for you. While the solution is fully customizable, with comprehensive support (you can speak to a real person!), you are hiring a service, not a person. However, at Global Shared Services, we can offer you just virtual CFO services. This means that you’ll get the high-level strategic guidance you need but keeping you in control of your everyday accounting needs.

Which One Should You Choose?

Let’s get down to the details. If you’re planning on growing your Domino’s franchise and have some big decisions coming up, then it’s a good idea to go with the experienced outsourced accounting team. They can guide you through the tumultuous times that come with franchise growth and help you reach your goals successfully. If you have a small budget, it’s also a good idea to work with outsourced accounting for Domino’s. When you account for vacation days, lack of expertise, and healthcare benefits, outsourced accounting offers you more for your money.

However, if you do have extra time on your hands, only have one franchise restaurant unit and aren’t planning on growing anytime soon—you may be able to get away with hiring an internal bookkeeper instead.

If this article convinced you that hiring an outsourced accounting team for Domino’s is the right thing to do, then talk to us today. We’re happy to help you explore your options and build a customized accounting solution just for you.

Share this post

Insights

Related Posts

By Nick Stauff October 27, 2025
Discover how Global Shared Services helped a 50-location restaurant chain avoid default, slash audit costs, and drive a $2M EBITDA turnaround in just 9 months.
By Nick Stauff October 27, 2025
Discover why financial benchmarking in restaurants isn’t just about comparing numbers. Learn how top operators use it to build clarity, control cash, and drive EBITDA growth.
By Nick Stauff October 13, 2025
Most restaurant owners know what it’s like to manage every detail. You built your team, learned each regulation the hard way, and protected the culture you built. The thought of letting someone else handle your HR, payroll, or accounting sparks real anxiety. What if you lose sight of the details that set your restaurant apart? What if the personal touch gets overlooked? These worries can stall growth early. If you’ve wondered whether outsourcing means losing touch with your operation, you’re not alone. That fear comes up often in conversations with operators. In a recent discussion with Melissa Duque , Associate General Counsel and HR Manager at Accurate Employer Solutions (AES), the struggle became clear. Melissa’s candid perspective argues that trying to keep every task in-house can be the bigger risk. The Outsourcing Control Myth Restaurant operators often feel that keeping payroll, HR, and finance in-house means keeping control. You know your people, your brand, and your standards. Letting outsiders in can cause worry about culture, compliance, and potential mistakes. Many owners think they’re the only ones who can protect quality and keep their business safe. This belief lingers because the restaurant industry depends on slim margins and close relationships. Owners worry about losing touch or missing details. Still, doing everything yourself can lead to burnout, slower performance, and missed opportunities. This belief keeps many in routines that sap time and block growth. What Really Happens When You Outsource HR and Finance Restaurant owners face tough choices about where to spend their time. Outsourcing HR and finance brings in specialized experts who understand compliance, payroll, and benefits in detail. You spend less time on paperwork and more time leading your team. Operators see fewer errors, more reliable payroll, and current compliance, even across multiple locations. As Melissa puts it, “We have specialized folks in different areas of HR, whether that be payroll, benefits, administration, compliance.” The change provides clear reporting and data you can act on. Outsourcing gives you tools and freedom to focus on operations, growth, and the culture that makes your restaurant distinct.
By William Fleming October 13, 2025
Running a restaurant is tough. Rising labor costs, unpredictable sales, and slim margins make financial discipline essential. Yet many operators fall into a common trap: setting ambitious stretch goals instead of building realistic budgets their teams can actually follow. Restaurant budget accountability addresses this problem directly. The goal isn’t simply to slash costs. It’s about giving every manager and team member clear targets, ownership of results, and tools to make better financial decisions every day. Why Stretch Targets Fail Restaurants Stretch targets may sound inspiring, but realistic budgets are what keep operations on track. When restaurant leaders confuse the two, accountability breaks down. Imagine telling managers to hit a 25% labor cost in a market where wages push the realistic number closer to 30%. Everyone knows the goal is impossible. Morale sinks, bonuses go unpaid, and managers stop paying close attention to schedules and waste. Unrealistic goals create disengagement, while realistic, data-backed budgets give teams confidence. When incentives align with achievable targets, such as reducing prime cost by one point compared to last quarter, managers are motivated to act. To avoid this disconnect, operators can use tools like restaurant forecasting , which applies real sales data to set benchmarks that teams can actually reach. What Restaurant Budget Accountability Really Means Restaurant budget accountability means: Every budget target has a clear owner. Performance is tracked regularly against actual results. Variances are addressed right away, not weeks later. A kitchen manager might own food costs, while the GM owns labor scheduling. When each leader knows what they control, accountability becomes a shared effort instead of a directive from above. Building accountability also depends on accurate restaurant accounting practices . With clear reporting, managers can see where labor cost percentage or food cost percentage drifts from the plan and take corrective action quickly. Why Budgets Break Down Even well-meaning plans fall apart without accountability. The most common pitfalls usually fall into three areas. Unrealistic forecasting. Building in stretch assumptions like 20% sales growth or sudden cost cuts makes buy-in impossible. Misaligned incentives. When bonus plans are tied to unattainable labor or food cost percentages, trust erodes quickly. High turnover and inconsistent processes. Without standard training and review cycles, costs swing and accountability disappears. Many of these issues mirror the top restaurant accounting mistakes , like relying on poor data or failing to update budgets when conditions change. When accountability fades, goals are missed, resources are wasted, and cash flow problems pile up. 

Position your business for success

See how we can help.

Schedule a call