Managing finances for a growing restaurant is like trying to change tires on a moving truck. You're juggling transactions, audits, and compliance while trying to make strategic decisions. It’s exhausting.

What if your finances could transform from a burden into a strategic advantage? Our unified international approach at Global Shared Services (GSS) makes this possible. We've built an integrated system that overcomes traditional outsourcing challenges while positioning us as critical partners in your financial journey.

"In outsourcing, trust is everything," explains Paula Sanjuan, General Manager at GSS. "We are not just reconciling books. We are a critical partner to our clients."

For restaurant CFOs and business leaders, finding the right financial partner means the difference between operational struggles and scalable growth. Here are five key ways our approach transforms restaurant financial services.

What Makes Our Approach Different

As an international company, we've developed a model that eliminates common barriers associated with traditional outsourcing of financial services. Our unified approach combines the cost advantages of global resources with the responsiveness of a domestic partner.

Three key advantages set us apart:

• Time zone alignment: Instead of outsourcing to regions with significant time differences, we operate in the same time zone as many US clients, enabling real-time communication when you need it most.
• Cultural compatibility: The shared working cultures and communication styles between the US and Argentina create natural synergies that many other international arrangements can't match.

Integrated processes: Our standardized workflows eliminate geographical boundaries, creating a seamless extension of your operations.

1. True Partnership, Not Just Another Vendor Relationship

Unlike traditional outsourcing, which often feels distant and transactional, we operate as an extension of your team.

"One big thing is how we closely integrate with our clients," says Sanjuan. "We don't act just like a vendor, we become part of their teams. We understand their business goals and bring proactive solutions to the table."

To achieve this level of integration, we immerse ourselves in understanding your operations, challenges, and objectives. 

Over time, our client relationships evolve into open dialogues built on mutual trust. 

The result? You stay in control of your financial strategy while gaining a dedicated partner whose expertise delivers far more value than a typical vendor relationship.

2. Our People Grow as Our Customers Grow

The second transformative element of our approach is our unique incentive structure. We've built our business model around a crucial insight: when we align our team members' career development directly with your outcomes, everyone wins.

"At GSS, we believe that our people grow as our customers grow," Sanjuan emphasizes. "Our employee success is dependent on the customer's outcome that we are driving. When a customer expands, it often creates opportunities for our team to take on either new responsibilities, develop new skills, or even step into leadership roles."

Everyone stays motivated to deliver real impact when our interests align so perfectly. Our teams are focused on delivering meaningful impact for your business, creating a self-reinforcing pattern of mutual growth that benefits both organizations.

3. Anticipating Problems Before They Aris

The third key differentiator in our approach is our commitment to proactive problem-solving. While most financial service providers operate reactively—addressing problems only after they've created disruptions—we've developed systems to identify and resolve potential issues before they impact your business.

"I emphasize proactive problem solving," Sanjuan explains. "We need to prevent issues before they arise rather than simply reacting to those issues."

Our preventive philosophy is embedded in our daily operations:

• Morning dashboard reviews: Each day begins with a comprehensive review of operational dashboards tracking client satisfaction, turnaround times, and potential red flags.
• Quality control focus: Given the sensitive nature of restaurant financial data, quality control measures receive special attention.
• Regular leadership check-ins: Throughout the day, our department heads conduct check-ins focused on both performance and team development.

Prevention means fewer disruptions, less firefighting, and more time to focus on strategic growth rather than troubleshooting financial operations.

4. Financial Services That Scale With Your Growth

The fourth way we transform restaurant financial services is through our ability to scale alongside your business. As your operations grow, your financial needs become more complex. Our model is built to adapt, offering the right level of support at every stage.

"We are flexible," notes Sanjuan. Unlike providers with rigid packages, GSS tailors our approach to each restaurant client's specific operations.

Scalability benefits growing businesses that might start with basic accounting needs but eventually require sophisticated financial management. In fact, many of our clients start small and over time, they expand into full-service partnerships that include controller and CFO-level support.

Such flexibility ensures continuity. You don't have to switch providers or juggle multiple vendors. Our proven processes allow us to grow with you while maintaining consistent quality at every step.

5. Security and Trust You Can Count On

The fifth and perhaps most foundational element of our approach addresses the elephant in the room: security concerns. Instead of downplaying these legitimate concerns, we've turned them into a strength through rigorous protocols and transparent communication.

"We take data protection very seriously and follow strict international standards," explains Sanjuan. "On top of that, we review with our clients our security protocols and discuss this topic during the onboarding meeting so they know exactly how their data and businesses are in good hands."

Our security approach includes:

• Strict standards: We adhere to international security protocols that protect your sensitive information
• Transparent onboarding: We thoroughly review our security practices during onboarding so you understand exactly how your data is protected
• Proactive communication: Rather than avoiding discussions about cross-border operations, we address these topics directly during initial conversations
• Regular check-ins: Consistent performance reviews and communication maintain transparency

We also leverage our specialized industry knowledge to provide additional value. While maintaining strict confidentiality, we can share proven practices across our restaurant portfolio, helping you optimize operations based on what actually works for similar businesses.

Here to Grow With You

Our unified international approach truly redefines what restaurant businesses can expect from financial services partners. 

For restaurant businesses ready to transform financial operations from an administrative burden into a competitive advantage, we offer a proven pathway built on years of specialized industry experience.

Ready to explore how we can transform your restaurant's financial operations? Visit gsslp.com today.

Frequently Asked Questions

Q: How do you handle situations where clients fall behind on their financial reporting?
Our team quickly implements a systematic catch-up process while simultaneously establishing proper routines for the future. We focus on solutions rather than dwelling on past challenges, and we'll get your financial reporting back on track without judgment.

Q: How long has GSS been providing financial services to restaurants?
A: We've specialized in restaurant financial services since 2002, giving us over two decades of focused experience in this industry.

Q: What happens during the client implementation process?
A: Our implementation is managed by a dedicated team with members in both the US and Argentina who work closely with you to understand your operations, establish workflows, and ensure a smooth transition.

Q: How does GSS recruit and retain quality team members?
A: We focus on identifying candidates who are curious, flexible, and customer-oriented. We invest in training and mentoring from day one, and we actively work to promote from within the company, which creates a strong sense of loyalty and momentum.

Q: Does GSS have experience with Restaurant365?
A: Yes, we use Restaurant365 as our primary ERP system for restaurant accounting. We have extensive experience implementing and optimizing this platform for our clients, and we can also help you implement it in your operations.

Q: How does GSS manage client relationships across different countries?
A: We operate as one team despite geographical differences. We maintain strong cultural connections through regular communication, shared values, and consistent processes. Our teams in both the US and Argentina work together seamlessly to deliver cohesive service to our clients.